You may use the return shipping method of your choice, at your own expense. If for any reason you need to cancel your order, please contact us immediately. Personalized items are not eligible for exchange. Please note that the exchange is subject to availability. Exchanges are processed upon the arrival of the returned item and are shipped within 5-7 business days. If you wish to exchange an item, you can request the exchange by mail or over the telephone.Įxchanges are done for the same item but a different size. Please allow our team 5-7 business days to process your return once it is received at our warehouse. Shipping is non-refundable, unless there was a mistake on our end. Shipping charges are not refundable unless the merchandise is defective, or the incorrect merchandise was received. Returned items must remain unwashed and unworn. The product must be in its original state and packaging.Īccessories have all parts of the original packagingįootwear must be returned in the original box. Personalized items are FINAL SALE and are not eligible for return. We know that ordering online can be tricky since you are unable to touch the items or try anything on, and as a result of that we will try to make the return process as simple and efficiently as possible.Īll returns must be received within 30 days of the date the order shipped. If you are not completely satisfied with your order, we will do everything we can try and make it better. At Ak’kin Sports, our biggest goal is to serve our loyal customers.
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